Who is responsible for processing your personal data?

All-accessoires, located at Keizersdijk 117, 3291CD in Strijen (Netherlands), is responsible for processing personal data as described in this privacy policy.

What is personal data?

Personal data includes all information that can directly or indirectly identify you as an individual. This may include your name, address, phone number, email address, IP address or order history.

What personal data do we process, why, how long and on what legal basis?

Orders

- Data processed: name, email address, delivery address(es), payment details

- Purpose: to process and deliver your order and keep you informed about the status

- Legal basis: performance of the contract

- Retention period: up to 7 years (legal retention for administrative purposes)

Customer service

- Data processed: email address, name (if provided), content of correspondence

- Purpose: to answer your questions and provide support

- Legal basis: legitimate interest (customer service)

- Retention period: emails without administrative relevance are kept for up to 24 months. Information with administrative relevance (such as invoice questions) is kept for 7 years (legal obligation).

Tax information

- Data processed: payment details, invoices, order information

- Purpose: to comply with legal administrative obligations

- Legal basis: legal obligation

- Retention period: 7 years

Fraud prevention and abuse detection

- Data processed: depends on the incident (e.g. order details, IP addresses, payment data)

- Purpose: to prevent abuse of our webshop

- Legal basis: legitimate interest

- Retention period: as long as necessary for investigation or prosecution

How is your data secured?

We take appropriate security measures to protect your personal data from misuse, loss, unauthorized access, or other unwanted actions. These measures include two-factor authentication, a secure SSL connection, a secure online environment, and the use of data processing agreements with third-party service providers to ensure they handle your data responsibly and in compliance with privacy laws.

Cookies and tracking

We use cookies and similar tracking technologies to improve your experience on our website. For detailed information about the types of cookies we use and how you can manage your preferences, please refer to our Cookie Policy.

Third-party cooperation

We may share personal data with service providers such as payment providers, email services or drop shipping partners for the purpose of executing our services.

Data collection and use via TikTok

We use marketing tools provided by TikTok, including TikTok Pixel, Events API, and Advanced Matching. These technologies collect and share data about visitors’ behavior on our webshop, such as pages viewed and purchases made, to better tailor and optimize advertisements. The data collected may include personal information such as IP addresses, device information, and interactions with our website. TikTok processes this data on our behalf and follows its own privacy policy. We have agreements with TikTok to ensure your data is protected.

Your rights regarding TikTok data

You have the right to object to the processing of your data for marketing purposes, including the use of TikTok Pixel and related tools. You can do this by adjusting your cookie preferences or contacting us at info@all-accessoires.com. Additionally, you can opt out via your TikTok account settings.

Legal basis and Consent

We process this data based on your consent and our legitimate interest in optimizing our advertising performance. By using our webshop and interacting with our advertisements, you consent to this data collection and processing. You can manage your preferences through our cookie settings or directly adjust your ad preferences within TikTok.

International data transfer

We primarily store and process your personal data within the European Economic Area (EEA). However, some of our service providers (e.g., e-commerce platform, payment providers, customer support, email and fulfilment partners) may process data outside the EEA. Where we transfer data outside the EEA, we ensure appropriate safeguards, such as:

- European Commission adequacy decisions (where available)

- The European Commission’s Standard Contractual Clauses (SCCs), and/or - the EU-U.S. Data Privacy Framework for certified U.S. recipients.

With whom do we share your data?

- Logistics partners: your name, address, and contact details are shared with the delivery service to deliver your order properly. The delivery company is independently responsible for the processing of this data. Please check their privacy policy for more details.

- Government authorities: in certain cases, we are legally obligated to share your data with government authorities such as the tax office or law enforcement agencies in the event of fraud or abuse.

When does this privacy policy apply?

This privacy policy applies to all personal data we process from visitors and customers of our webshop all-accessoires.com, whether through the website or email communication.

What rights do you have regarding your data?

- Right to information
You have the right to clear information about how we handle your personal data.

- Right to access
You may request access to the personal data we process about you.

- Right to rectification
If your data is incorrect or incomplete, you may ask us to correct or complete it.

- Right to object
You may object to the processing of your data based on our legitimate interests.

- Right to data portability
You may request your data and have it transferred to another party.

- Right to restriction
You may ask for (temporary) restriction of the processing of your data.

- Right to erasure
You may ask us to delete your data, unless we are legally required to retain it.

- Right to lodge a complaint
If you believe we are not handling your data with care, you have the right to file a complaint with the Data Protection Authority.